Privacy Policy

Effective Date: April 1, 2026

Anchor Pro Solutions ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at anchorprosolutions.com or use our services.

1. Information We Collect

When you use our quote estimator or contact us, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Property address
• Service preferences (service type, property size, dirt level, add-ons)
• Estimated quote total

We do not collect payment or credit card information through our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with a price estimate for our services
• To send you a booking confirmation via email and/or SMS
• To send follow-up communications about your quote or our services
• To respond to your inquiries and provide customer support
• To improve our website and services

3. SMS and Email Communications

By submitting your information through our quote estimator and providing your consent, you agree to receive:

• SMS text messages — Booking confirmations, appointment reminders, and promotional offers sent to the phone number you provide. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.
• Email communications — Booking confirmations, follow-up emails, promotional offers, and service-related updates sent to the email address you provide.

You may opt out of SMS messages at any time by replying STOP to any message. You may opt out of email communications by clicking the unsubscribe link in any email or by contacting us directly.

Your consent to receive SMS and email communications is not a condition of purchasing any service from us.

4. How We Store Your Information

Your personal information is stored securely using the following services:

• Google Sheets — Lead and quote data is stored in a secured Google Sheets document accessible only to authorized team members.
• Gmail — Email communications are sent through our business Gmail account.
• Twilio — SMS messages are sent through Twilio's secure messaging platform.
• n8n — Our workflow automation platform processes your data to route communications.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (Google, Twilio, n8n) — only as necessary to deliver our services
• Law enforcement or regulatory authorities if required by law

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of SMS and email communications at any time
• Withdraw your consent for data processing

To exercise any of these rights, contact us at info@anchorprosolutions.com or call 850.866.8344.

7. Cookies and Tracking

Our website does not use cookies or third-party tracking scripts. We do not use analytics tools that collect personal data.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Anchor Pro Solutions
Email: info@anchorprosolutions.com
Phone: 850.866.8344
Website: anchorprosolutions.com